Name: UoN Module 1 Collection account
Ac No: 2032770838
M-Pesa Pay Bill;
New Students Must Quote Registration Number when Paying Fees at the Bank.
Go to: http://learning.uonbi.ac.ke to access online lectures.
Registering for a course
Accessing course materials
Contact: email@example.com or Phone: 0204914036 / 0204914040 / 0204914010
Click https://eclass.uonbi.ac.ke/ to access e-class.
How to Login
Updating Student Profile on E-Class
Step. 1: Email the exams office, if they don’t respond after three days..
Step. 2: Look for the Lecturer (email).
Step. 3: The lecturer will follow and sort the issue with the examination department and communicate the way forward; either to restore the marks or seat for special exam.
The University of Nairobi Library subscribes to electronic resources that can be accessed off campus. IF YOU DO NOT HAVE AN EMAIL ACCOUNT
USING VPN FOR REMOTE ACCESS
The Student Portal gives students accessibility to information online. This information include: access to Fees statement, Notices, Exam Results and Continuous Assessment Test Results, Timetable, Enquiries on pending results, Enquiries on Student Identity cards , as well as the provision of booking rooms online.
To log in to the SMIS Portal enter: Registration No as user name, Password: (Should be your National Identity No. or Passport no., as detailed in the Student Online Registration form which you fill and forward to the Faculty /School/ Institute Registrar).
This gives the student the following provisions:
This enables a student to view the payments they have made since the commencement of studies. The distribution of the fees payment is available on the link ‘Detailed Fees Statement’.
This section enables one to view all the courses being taught in the current semester, as well as the venues and their timing. Once a student registers for courses, they can select ‘My Timetable’ to view only the courses they have registered.
Exam timetable: The exam dates, exam venues and exam time are also displayed in this section. A student can opt to view exam details for the courses he/she registered for using the link ‘My ExamTimetable’.
At the beginning of a semester, students need to register for courses that they will take. To register for courses, a student should enter the Course Code e.g. ‘CCS001’; Then select the Exam Type-whether First Attempt, Resit, Retake etc., and the Group –Default group is ‘Group1’ One can only register for courses that are available in the time table.
Provisional and Confirmation of Courses
Once a course is successfully registered, it will appear as provisional and an invoice will be generated. Then, the student should select the unit(s) and click on ‘Confirm Selected Courses’. A unit can only be confirmed if payments have been made.
Dropping of units
A student can drop a unit for various reasons however; a unit can only be dropped if it has not been confirmed. Select/Tick the unit(s) that needs to be dropped and click ‘Drop Selected’.
Results for courses that have been registered can be viewed from this section. Additionally, students are also able to get results of their Course Work/CATs here.
Students can make requests to:
Students can apply for and confirm rooms online. Once a student applies for a room, they await allocation. Thereafter, an invoice will be generated. Only after payment of fees will a student be able to confirm the room applied for.
NB: Password Resets in case of forgotten passwords, send request to firstname.lastname@example.org.
A. To access login page
Type mail2.uonbi.ac.ke on the search bar and click on “STUDENTS MAIL”
Type in your email address. Click “Next”
Go to gmail.com and type in your full email address in the format “email@example.com”
Enter your password and click “Next”
B. Forgot Password?
In case you cannot remember your password, click on “forgot password”
If you remember any of your previous passwords, go ahead and type it in. Click “Next”. If you do not remember a previous password, click on “Try another way”.
Enter the verification code to allow you to set a new password If you do not have your phone, contact your domain admin for help
C. Setting Recovery Information
Sign in to your email account. Click on “Google Account (top right) → Manage your Google Account → Security”
Enter your recovery information which is useful in case you forget your password. The recovery email should be an alternative email address.
Visit your nearest Telkom shop to replace a lost card. This will be done on the terms and conditions of sim replacement at Telkom. May attract a fee.
KENET e-Learning Bundle
How to Use KENET Sponsored Telkom SIM Cards.
The login credentials:-
For those who might have Eduroam accounts can use them.
How to Enable KENET e-Learning Bundle.
|1||What is Soma na Telkom data bundle?||Monthly Data Bundles offering convenient connectivity that allows staff and students of university of Nairobi to work or study from wherever they are during Covid-19 lockdown period. The data bundles are sponsored by the University for those staff and students aligible to be provided with the bundles at any given time. The data bundles are used to access specific sites approved by the university for online teaching and learning as well as access to university management information systems.|
|2||Who is eligible for this type of Data bundles||These data bundles are provided to students and staff who are registered for the current semester and have fully paid their current semester fees.|
|3||Are all members of staff entitled to get the Telkom line/bundles?||Only those whose names have been approved by their respective HODs are elligible.|
|4||How are the data bundles dispensed to students and staff||Eligible Students and staff are provided with Telkom Kenya sim-cards which are pre-loaded with data bundles every month during the semester of study especially during this time of Covid-19 Lockdown.|
|The university is sponsoring these bundles during the lockdown period to enable students and staff continue with university activities online|
|6||Does this Telkom kenya line provide access to All Internet sites?||This line provides access to university of Nairobi approved/whitelisted online teaching and learning resources. See approves on https://www. (Link to be provided)|
|7||How do i apply for "SOMA Na TELKOM" data bundles ?||1. Students to register their intent for facilitation of data bundles by updating their profile in the SMIS portal indicating their preferred Telkom outlet.|
2. Requests received at ICT Centre are processed and forwarded to respective colleges for review and approval.
3. ICT Centre sends approved list to Telkom Kenya with instructions to configure and activate the lines.
4. Telkom activates the Sim card and sends to the Telkom outlet(selected by the student)
5. Student receives an alert from their preferred Telkom outlet to go and collect the Sim card.
|8||How to get soma na telkom sim card ready?||Link to sim-card collection process chart (To be provided)|
|9||Can I collect my card from any Telkom shop?||Yes, it's possible in unique circumstances. For instance lockdown restrictions.|
|10||I never updated my profile. How can I do this?||Login to https://smis.uonbi.ac.ke/ and update your profile|
|11||I have paid school fees in full and it’s not reflected on my student portal and hence I can’t access classes. How can I be assisted?||Reach out to the school/faculty admins for correction of the same (Admins contacts(Tel or email) are shared with the student)|
|12||Can I be allowed to access the classes with a fee balance?||Only students with fee balances below Ksh 5000 are eligible.|
|13||I can’t use my new line or my line has zero bundles||Please call Telkom customer care number 0202221000 for support or seek assistance from the Telkom shop where you picked the card or contact us on firstname.lastname@example.org|
|14||I have visited a Telkom shop but I can’t collect the line because I don’t have identification document(s)?||Each person is required to produce an identification document in order to collect the card. In case of lost document, produce a police abstract.|
|15||I have visited the Telkom shop but they can’t trace my name in their list despite the fact that I got a notification SMS to collect the SIM card.||Request Telkom officers to re-check all the lists. SMS's were only sent to the people in the list only. Otherwise contact UoN customer care on 0204916414/5 for assistance.|
|16||How do I acquire a personal sim card from Telkom?||Visit your nearest Telkom shop for purchase. Terms and conditions of purchase at Telkom apply.|
|17||How often are the data bundle reloaded in the Telkom line?||The data bundles are reloaded once every calendar month|
|18||How do I check my data bundles balance on this soma na Telkom line?||Dial *200#|
|19||Whats the procedure of replacing lost Telkom sim card?||Visit your nearest Telkom shop to replace a lost card. This will be done on the terms and conditions of sim replacement at Telkom. May attract a fee. Alternatively send(name,Reg no,lost line number, new number(unregistered), New line sno, Alt. telephone contact) to email@example.com for help.|
|20||How do I know/locate my nearest Telkom shop?||Use the link: https://telkom.co.ke/shop-locator|
|21||I have the line but I can’t use it due to poor network connectivity||Kindly give us the details (Full Names, County, Sub-County/Constituency, ID/Reg No, Telephone Number and nature of problem. The details will be forwarded to Telkom Kenya to carry out a network upgrade. Incase there is completely no network coverage, we will advise on alternative solutions.|
|22||There is poor Telkom network coverage in my location and hence becoming impossible to access the internet resources/e-classes. Is there a way I can be helped?||Please give us your details for forwarding to Telkom Network Technical team for action. Your details should include Full Names, County, Sub-County/Constituency, ID/Reg No, Telephone Number any other nearby landmark eg school , major town nearby, or aproximate distance from major town.. The details will be forwarded to Telkom Kenya to carry out a network upgrade. Incase there is completely no network coverage, we will advise on alternative solutions.|
|23||what happen to students who cannot use Telkom lines because of Network connectivity and coverage issues?||his involves a due process of confirmation that indeed the student has applied and been issued with a TKL line, but upon trying, the same has failed, this is confirmed by UoN upon the student writing to customer service, after which the request for provision of alternative data bundles is sent to the respective college principal for facilitation with alternative data bundles.|
|24||What is the Telkom Kenya hotline number||020-2-221-000|
|25||What do I do if my bundles get depleted before the next reload||Buy discounted bundles by dialing *200# to use for the remaining days before end month.|
|26||Does the remaining data bundle rollover to a new month?||The remaining monthly data bundle DOES NOT rollover to the new month.|
|27||I have bundles but I can't use my line||Your data bundles may require activation. Contact firstname.lastname@example.org or email@example.com|
|28||I have a Telkom Kenya Line, can i use it with these bundles ?||Fill the consent form after updating your portal to have your line co-owned with the university .Follow this link.https: (URL Tobe provided)|